Privacy Policy

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, phone number, email address, and business details provided by users.
• Communication Data: Messages, contacts, and interaction data processed through messaging platforms such as WhatsApp, only as required to deliver our services (only as required to deliver services).
• Technical Data: IP address, browser type, device information, and usage logs.
• Account Information: Login credentials and account activity.

2. How We Use Information

We use collected data to:

• Provide and maintain our services
• Enable WhatsApp communication automation
• Improve platform performance and user experience
• Send service-related notifications and updates
• Ensure security, prevent fraud, and comply with legal obligations

3. Data Sharing and Disclosure

We do not sell or rent personal data. We may share data only in the following cases:

• With Meta (Facebook/WhatsApp) APIs to deliver messaging services
• With trusted service providers (hosting, analytics, infrastructure)
• When required by law, regulation, or legal process

4. Data Storage and Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data. However, no system is completely secure, and we encourage users to take necessary precautions.

5. Data Retention

We retain data only for as long as necessary to provide services or comply with legal obligations. Users may request deletion of their data at any time.

6. User Rights

Users have the right to:

• Access their personal data
• Request correction or deletion
• Withdraw consent where applicable

7. Third-Party Services

Our platform integrates with third-party services such as WhatsApp Business API provided by Meta Platforms, Inc. We do not control Meta’s systems and users are also subject to Meta’s privacy policies when using WhatsApp services.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our services indicates acceptance of the updated policy.

9. Data Deletion Requests

Users can request deletion of their personal data at any time by contacting us at support@anantkamalsoftwarelabs.com . We will process such requests in accordance with applicable laws and within a reasonable timeframe.